Bank of America hits me with a late fee on my supposedly newly modified mortgage. I call my specialist on it and she gets servicing on the line and they state my payment was short .01 cents. So I have to make a payment of .01 over the phone.
I go back and dig out my paperwork--nope paid exactly what the told me in black and white.
Probably some new kind of fraud they've conjured up to not honor the modification.